How Pre-Order works:
(Coaching tip: consider providing a discount to encourage your client to choose a 7-10 day delivery time frame.
How does shipping works:
Can my own custom label be used on the product?
I would like to have hair on hand how can I do that?
We encourage you to order hair and have it on hand. Once you purchase your dropship membership you will be able to purchase the hair at drop ship prices.
When will I have site access?
How Much Does Drop Shipping Cost?
Do you provide samples?
Do you provide refunds?
Can I cancel my dropship membership?
Yes, you can cancel at any time. You must give a 30-day notice.
Can I purchase drop shipping even if I have my own vendor?
Can I purchase vendor information and drop ship with my ORH drop ship membership?
You can purchase vendor info, wholesale from us and drop ship from us simultaneously.
You will purchase your orders right through our drop ship website.
How much are the bundles?
How will know whether or not the hair is in stock? You will be able to pull the bundle up and you will see a count.
Can we use pictures from the drop ship site if we don't have any hair on hand yet? Yes you can.
I purchased a drop ship membership but that system is still telling me to purchase a membership when I attempt to access the system. Can you assist me with gaining access? Yes please email us your problem at firstname.lastname@example.org
Is there any way you can let me know what is in or out of stock for drop shipping this week? You will be able to pull up the Item and it will let you know how many bundles we have in stock
How do I get started with drop shipping? You much purchase the dropship membership first in order to view the dropship website.
What carrier do you use to ship the hair? We use USPS,DHL,FEDEX or Ups
How much should I charge for shipping? If you want advice on how to charge for shipping you should purchase a coaching session with Starr so she can go over how to properly charge for your products and services
Do you offer overnight shipping? We do not offer overnight shipping.
I was wondering do you provide samples of the hair? We do not provide samples but if you are looking to purchase hair you can purchase a few bundles at www.onlyrawhair.com
Can I use photos of my website? once you purchase your dropship membership you will have access to photos you can use on your website
When my orders go out to my customers through drop shipping can I provide you guys with different things such as hang tags special packaging and care cards for my orders? We do not ship out your orders with custom packaging. You can add a black silk bag to your order and we will place your bundles in there.
Can I sell more than one origin of raw hair? For ex: Indian and sea?
Do you provide private labelings like hang tags, business cards, and custom packaging? We do not provide
Do you provide custom websites for your members? We do not provide custom websites for our dropship.
What type of hair is available in dropship? Processed and Raw Indian Hair
I have to pay to see the drop shipping price? Yes
Would I still get the wholesale price?
Can I purchase your tag vendor? Yes you can at www.startyourhaircompanytoday.com
What kind of hair do you sell? We sell raw Indian hair and processed hair from China
Do you also sell closures and frontals? Yes we sell raw Indian and processed frontal and closures
I am so interested in starting my own brand and would love to do business with you. How do I start?
What are prices compared to wholesale? Drop ship bundles are $10 more per bundle then wholesale bundles
If you need any assistance with our drop ship program please email us at email@example.com
I am so interested in starting my own brand and would love to do business with you. How do I start? We would recommend you to purchase a coaching call at www.startyourrawhaircompanytoday.com
How much can I sell the hair for? You can sell the hair for whatever price you like.
What is included with the dropship membership? You will have access to our platform that allows you to get raw and process hair for drop ship prices.
How long does the processed hair last? Customers have reported back to us that their hair has last as long as one year.
What payment options do you accept? We accept all major credit cards
What types of textures to you offer for dropshipping? Raw Indian Straight, Wavy, and Curly. Processed Loose wave, Wavy and Straight.
If so, what is the minimum amount of I have to order? There is no minimum when you purchase through our drop ship program
Is the hair double weft or single? All bundles are singled wefted
Who email address should I use when placing my customers' order? You will use your email address and update the customer from your online platform.
Will my customers know that the hair came from you? When your bundles are shipped there is no evidence that your bundles come from Only Raw hair