Drop Ship FAQ's

 

 

 

How Pre-Order works:

  • Please advise your client the delivery time will be 7-10 days for hair they would like freshly cut and wefted.
  • In-stock hair will ship the next day, delivery time should be quoted as 3-5 days.

(Coaching tip: consider providing a discount to encourage your client to choose a 7-10 day delivery time frame.  


How does shipping works:

  • Option 1: Have the bundles delivered directly to your clients:  Your customer will never know the hair came from us. 
  • Option 2: Have the bundles delivered directly to you for hand delivery to your client. This allows you to add your special touches to the package.

Can my own custom label be used on the product?

  • No, we do not add any special packages

I would like to have hair on hand how can I do that?

We encourage you to order hair and have it on hand. Once you purchase your dropship membership you will be able to purchase the hair at drop ship prices.

When will I have site access?

  • You must log out of your Only Raw Hair account then log back in. You will have access immediately.

How Much Does Drop Shipping Cost?

  • Your first charge will consist of a one-time set-up fee ($99.00) + your 1st-month fee of $34.99 totaling $133.99. Thereafter you will be billed the recurring monthly fee of $34.99

Do you provide samples?

  • No you must purchase a bundle at retail price if you would like to try it. You can make the purchase at www.onlyrawhair.com

Do you provide refunds?

  • All sales orders are final, no refunds or exchanges are provided to Drop Ship program members…it is up to you to provide that to your personal client

 

Can I cancel my dropship membership?

Yes, you can cancel at any time. You must give a 30-day notice. 


Can I purchase drop shipping even if I have my own vendor?

  • Yes, you can.

Can I purchase vendor information and drop ship with my ORH drop ship membership?

You can purchase vendor info, wholesale from us and drop ship from us simultaneously.

  • When you're shipping the hair do you place hang tags or bundle wraps with my label or do you just send the hair? We ship the hair without any tags or labels

  • How do I place my Drop Ship Orders?
  • You will purchase your orders right through our drop ship website.


  • How do I get paid?
  • Your customer pays you.Then you would pay us for the bundles before we shipped them out.

     

     

    How much are the bundles?

    • Drop ship prices are $10-$15 more than our wholesale prices per bundle

    How will know whether or not the hair is in stock? You will be able to pull the bundle up and you will see a count.

     

    Can we use pictures from the drop ship site if we don't have any hair on hand yet? Yes you can.

     

    I purchased a drop ship membership but that system is still telling me to purchase a membership when I attempt to access the system. Can you assist me with gaining access? Yes please email us your problem at dropship@onlyrawhair.com

     

    Is there any way you can let me know what is in or out of stock for drop shipping this week? You will be able to pull up the Item and it will let you know how many bundles we have in stock  



    How do I get started with drop shipping? You much purchase the dropship membership first in order to view the dropship website.

     

    What carrier do you use to ship the hair? We use USPS,DHL,FEDEX or Ups

     

    How much should I charge for shipping? If you want advice on how to charge for shipping you should purchase a coaching session with Starr so she can go over how to properly charge for your products and services

     

    Do you offer overnight shipping? We do not offer overnight shipping.

     

    I was wondering do you provide samples of the hair? We do not provide samples but if you are looking to purchase hair you can purchase a few bundles at www.onlyrawhair.com

     

    Can I use photos of my website? once you purchase your dropship membership you will have access to photos you can use on your website



    When my orders go out to my customers through drop shipping can I provide you guys with different things such as hang tags special packaging and care cards for my orders? We do not ship out your orders with custom packaging. You can add a black silk bag to your order and we will place your bundles in there.

     

    Can I sell more than one origin of raw hair? For ex: Indian and sea?

    Do you provide private labelings like hang tags, business cards, and custom packaging? We do not provide

    Do you provide custom websites for your members? We do not provide custom websites for our dropship.

     

    What type of hair is available in dropship? Processed and Raw Indian Hair

     

    I have to pay to see the drop shipping price? Yes

     

    Would I still get the wholesale price?

     

    Can I purchase your tag vendor? Yes you can at www.startyourhaircompanytoday.com

     

    What kind of hair do you sell? We sell raw Indian hair and processed hair from China

    Do you also sell closures and frontals? Yes we sell raw Indian and processed frontal and closures

     

    I am so interested in starting my own brand and would love to do business with you. How do I start?



    What are prices compared to wholesale? Drop ship bundles are $10 more per bundle then wholesale bundles



    If you need any assistance with our drop ship program please email us at dropship@onlyrawhair.com

     

    I am so interested in starting my own brand and would love to do business with you. How do I start? We would recommend you to purchase a coaching call at www.startyourrawhaircompanytoday.com



    How much can I sell the hair for? You can sell the hair for whatever price you like.




    What is included with the dropship membership? You will have access to our platform that allows you to get raw and process hair for drop ship prices.

    How long does the processed hair last? Customers have reported back to us that their hair has last as long as one year.

    What payment options do you accept? We accept all major credit cards

    What types of textures to you offer for dropshipping? Raw Indian Straight, Wavy, and Curly. Processed Loose wave, Wavy and Straight.

    If so, what is the minimum amount of I have to order? There is no minimum when you purchase through our drop ship program

    Is the hair double weft or single? All bundles are singled wefted

     

    Who email address should I use when placing my customers' order? You will use your email address and update the customer from your online platform.

     

    Will my customers know that the hair came from you? When your bundles are shipped there is no evidence that your bundles come from Only Raw hair